Deleting your data
QBrain: Learn Through Play · updated 13 August 2026 · policy v1.7
QBrain has no accounts and no server-side copy of your data. Everything your
child does is stored on your own device. Uninstalling the app deletes all of it permanently.
Delete everything
Uninstall QBrain. That removes every explorer, all progress, all settings and all local
diagnostic logs. Nothing is retained anywhere else.
Delete one explorer's progress, keeping the app
- Open QBrain
- Go to Settings
- Choose Reset this explorer's progress (to clear it) or
Switch or add explorer then delete (to remove them entirely)
- Both require an adult to pass a short grown-up check
Stop crash reports and analytics
- Open Settings › Privacy & data
- Turn Send crash reports off
- Turn Help improve QBrain off — this also deletes anything queued but
not yet sent, and resets the anonymous Firebase identifier
Keep a copy before you delete
Deleting is permanent and we cannot recover it for you — nothing is stored on our side to
recover from. If you may want the progress back, take a copy first:
Settings › Privacy & data › Back up or move progress, then
copy the text somewhere safe. That text stays on your device unless you send it somewhere.
Request deletion by email
We do not hold personal data to delete, because none is collected. If you believe we hold
something about you and want it removed, email support@zinijo.com and we will
respond within 30 days.
What we retain, and for how long
- Crash reports (if enabled): anonymous technical data, retained by Firebase
Crashlytics for up to 90 days
- Analytics (only if a parent opted in): anonymous event counts, retained by
Firebase Analytics for up to 14 months
- Everything else: on your device only, deleted when you uninstall